Debit Card Fraud (via phone)

Citizens Bank of Mukwonago customers are being contacted via telephone and told that fraud has been reported on their debit card. They are asked to press “1” on their telephone to be connected to the Security Dept. These calls are NOT being initiated by Citizens Bank of Mukwonago. If you should receive this type of call, please do not respond. If you have already responded, contact our Accounting Department, Monday – Friday 8:30 to 5:00, at 262 363-6500 and ask to have your debit card closed and reissued. If you are calling outside of business hours, please call 800-264-5578 (the number on the back of your debit card).

Unlawful Internet Gambling Enforcement Act (UIGEA)

(For Business Customers Only)
The UIGEA, signed into law in 2006, prohibits any person engaged in the business of betting or wagering (as defined in the Act) from knowingly accepting payments in connection with the participation of another person in unlawful internet gambling. The Dept of Treasury and the Federal Reserve Board have issued a joint final rule, Regulation GG, to implement this Act.

As defined in Regulation GG, unlawful Internet gambling means to “place, receive or otherwise knowingly transmit a bet or wager by any means which involves the use, at least in part, of the internet where such bet or wager is unlawful under any applicable Federal or State law in the State or Tribal lands in which the bet or wager is initiated, received or otherwise made”.

As a customer of Citizens Bank of Mukwonago, these restricted transactions are prohibited from being processed through your account or banking relationship with us. If you do engage in an Internet gambling business and open a new account with us, we will ask that you provide evidence of your legal capacity to do so.

If you have any further questions, please contact us at: 262-363-6500