Mobile Banking

You're on the go more than ever. Now you can access your accounts wherever you are. Mobile Banking is smart, simple, secure, and free!

Email & Text Alerts

FREE* account alerts are an easy and convenient way to stay on top of your Citizens Bank account activity.


Types of Alerts

We’ll notify you when your account balance goes above or drops below an amount you specify, follow up on transfers, bill payments, or ACH, or just send yourself a personal reminder.

  • Low account balance
  • High account balance
  • Successful transfer
  • Failed transfer
  • A specific check number clears your account
  • ACH debits or credits
  • and many more...

Ways to Receive an Alert

  • Email message
  • Text message
  • Message presented at login

How to Set-up an Alert

To set up account alerts, you must first enroll in Online Banking. To add account alerts to your existing Online Banking service:

  • Sign-in to Online Banking
  • Select Options from the menu
  • Select Alerts

Account Alerts may not reflect checks not posted to your account or other pending transactions. Citizens Bank does not warrant the accuracy or timing of the alerts. The downloadable version of our Electronic Statement and Notice Disclosure is available for further review.


* Additional charges may apply for data/internet usage depending on your wireless carrier. Consult your wireless provider for details on related rates and charges