
Citizens Bank of Mukwonago offers a wide variety of cards tailored to your specific needs. Access to your account(s) is available seven days a week through Automated Teller Machines (ATM). Please click here to see where our ATMs are located. These ATMs allow free transactions to our customers.
Citizens Bank of Mukwonago is proud to be a part of the ATM Access, In Balance ATM Alliance and Select ATM networks. ATMs in these networks are "surcharge free." To find the location of surcharge free ATMs in the states of Wisconsin and Minnesota, click here. When traveling in other states of the USA, click here to find terminals in the Select ATM network.
If your ATM or Debit card gets lost or stolen, please report it to us immediately.
During business hours of 8:30am to 5pm – Monday to Friday, call the bank at: 262-363-6500 and ask for Accounting. After business hours and on weekends please call this number: 800-264-5578.
Card Services
Expand (+) | Minimize (–)| Credit Cards |
Credit Cards - Minimize (–)Interested in applying for an Élan Credit Card or would you like to review your transactions on your current Élan Credit Card account? Visit the Élan Credit Card website for more information on their products or to access your existing Élan Credit Card account. |
| ATM Card |
ATM Card - Minimize (–)An Automated Teller Machine (ATM) Card can be connected to a savings and/or checking account. The ATM Card gives you easy access to cash at ATMs worldwide or Point of Sale (POS) purchases. If your ATM or Debit card gets lost or stolen, please report it to us immediately. During business hours of 8:30am to 5pm – Monday to Friday, call the bank at: 262-363-6500 and ask for Accounting. After business hours and on weekends please call this number: 800-264-5578.
See a Personal Banker to apply. |
| Visa® Debit Card |
Visa® Debit Card - Minimize (–)Say goodbye to writing checks, the Visa® Debit Card has all the great features of a credit card without the finance charges. The transactions are deducted directly from your checking account. The Visa® Debit Card gives you easy access to cash or to make Point of Sale purchases. If your ATM or Debit card gets lost or stolen, please report it to us immediately.
See a Personal Banker to apply. |
| DeluxeCard Visa® Gift/Prepaid Card |
DeluxeCard Visa® Gift/Prepaid Card - Minimize (–)The Visa Gift Card is the ideal gift for anyone age 13 or older, for any occasion! Recipients can choose their perfect gift themselves – from clothes to music, movie tickets to dinner and more. Plus it's safer than cash. Additional features include:
How it Works: Gift-givers Personal giving - Purchase a Visa Gift Card at any Citizens Bank of Mukwonago location.
Recipients Sign the back of the card and you're ready to use your Visa Gift Card at millions of locations. For your current balance, just go to www.mydeluxecard.com or call 1-866-255-9831 anytime. * Some restrictions apply. ** Processing fee; $4.00 for card amounts of $20 - $100 and $5.00 for cards amounts of $101 – $750. The Visa Gift Card cannot be reloaded with additional funds, nor can it be used at an ATM (Automated Teller Machine). Terms, conditions and fees are applied to Gift Cards. For complete terms and conditions, click here. Visa Gift Card Q&A: What can the DeluxeCard prepaid cards be used for? DeluxeCard prepaid cards can be used any where a Visa debit card is accepted. However, the card cannot be used at ATMs, or like credit cards for purchases on credit. Can I use my DeluxeCard prepaid card at more than one merchant? Absolutely. As long as there are funds remaining on your DeluxeCard prepaid card, and the merchant accepts Visa debit cards. Can I use the DeluxeCard prepaid card for online purchases? Yes! You can use the DeluxeCard prepaid card anywhere Visa debit cards are accepted - in stores and online. However, some online merchants may require Address Verification. This process requires that the billing address be “linked,” or assigned to the cards 16-digit account number. The cardholder must visit www.mydeluxecard.com to register his or her card; this will assign an address to the card. Once the verification process is complete, any merchant requiring Address Verification will be able to link a billing address to the card’s 16-digit account number. What happens if I spend all the funds on my DeluxeCard prepaid card? Your DeluxeCard prepaid card will no longer be accepted as a valid form of payment. At this time, you can discard the card or keep it as a special reminder of the person who gave it to you. The card is not reloadable. What happens if I lose my DeluxeCard prepaid card? If a card is lost, DeluxeCard Customer Service will close the account and promptly issue a new card with the remaining balance of the lost card. There is a $15 Replacement Card Fee for this service. To report a card lost or stolen, please call DeluxeCard Customer Service toll-free at 1-866-255-9831. To ensure that we can identify your account should the card be lost or stolen, please register your card at www.mydeluxecard.com Who do I contact with questions about my DeluxeCard prepaid card? For DeluxeCard prepaid card information, call DeluxeCard Customer Service toll-free at 1-866-874-9029 or visit the "Contact Us" section of this Web site. Who do I contact with questions about my DeluxeCard prepaid card? For DeluxeCard prepaid card information, call DeluxeCard Customer Service toll-free at 1-866-874-9029 or visit the "Contact Us" section of this Web site. Why do I need to provide my social security number? We collect your social security number when you place an order and use it to help prevent credit card fraud. It is one way we ensure that only you can use your credit card to order a DeluxeCard. Your personal information is encrypted and protected. How is my information protected? Security is an important feature for us, as it is for you. To protect your private information on the Internet, we use strong data encryption processes to protect the security of every order you place using this site. To protect your account information and transactions, we electronically verify information when you access this site. We use the social security number for security purposes only. How do I use my DeluxeCard prepaid card at restaurants? You are encouraged to use your DeluxeCard prepaid cards at restaurants that accept Visa debit cards. For authorization purposes only, a 20% gratuity is automatically added to your food bill. In addition, some restaurants have pre-programmed their own card terminals to authorize a gratuity (usually 15-20% of the food bill). Both additions are for authorization purposes and you will only be charged for the gratuity you designate on the receipt. Can I use my DeluxeCard prepaid card to "pay at the pump" at gas stations? Pay at the pump" card terminals immediately verify that there are enough funds on a prepaid card to complete a transaction for an "average purchase of gas," or $50. If your card does not have enough money to pay for this amount, it will be declined by the "pay at the pump" card terminal. If your remaining balance is less than $50 and you would like to spend it on a fuel purchase, we recommend that you pay for your purchase at the merchants' cash register.* What if my purchase exceeds the value on my DeluxeCard prepaid card? To make a purchase that is more than the available balance on your card, you may use another payment method to share the expense of your purchase. This is called a split transaction. Simply use your DeluxeCard prepaid card to pay for a portion of the purchase amount and a second payment method - check, cash, or credit card - for the remainder. Please note that split transactions are subject to individual merchant policies. When making your purchase, remember to tell the merchant the dollar value on your DeluxeCard prepaid card. (You can easily verify this via the DeluxeCard Web site, www.deluxe-card.com, or DeluxeCard Customer Service (866) 874-9029.) The merchant will not be able to provide you this information. If you attempt to make a transaction for more than the balance on your DeluxeCard prepaid card, the transaction will be declined. *Anywhere Visa debit cards are accepted. |
| Business Debit Card |
Business Debit Card - Minimize (–)Corporations, Partnerships or Nonprofit organizations can apply for a Visa® Business Debit Card. The Visa® Business Debit Card gives you easy access to cash or for Point of Sale purchases. If your ATM or Debit card gets lost or stolen, please report it to us immediately. During business hours of 8:30am to 5pm – Monday to Friday, call the bank at: 262-363-6500 and ask for Accounting. After business hours and on weekends please call this number: 800-264-5578. See a Personal Banker to apply. |
| Merchant Credit and Debit Card Processing |
Merchant Credit and Debit Card Processing - Minimize (–)Citizens Bank of Mukwonago offers a low-cost option for accepting and processing Visa® and Mastercard® credit and debit cards. In addition, we can offer a check conversion program and gift cards for customers or employees. The benefits include:
Acceptance of American Express and Discover Cards is also available. |

