Here at Citizens Bank of Mukwonago, we're dedicated to satisfying our employees as well as our customers. Why join our "family"? Here's what our employees have to say – and why they stay:
Note: We accept applications only for open positions. Work History, References, Education, Employment, Credit and Criminal Background checks are performed before hiring. Work schedules posted are approximate. All work schedules are subject to change at any time due to business needs.
| Customer Service Represenative 4 (Full Time) - Waukesha - Job 525 |
| Job Number: |
525 - Apply Now |
| Location: |
Waukesha |
| Classification: |
Full Time |
| Hours/Week: |
35-40 hours/week |
| Schedule/Rotation: |
Week 1: M-F 8:15a –5pm OR 9:15am–6pm, Sat/Sun OFF
Week 2: M-Th 8:15-5pm or 9:15-6pm with one full day off (Wednesday), Fri 7:30/8:15am-6pm, Sat 8:15am-Noon, Sun OFF |
| Responsibilities: |
• Assists customers in a friendly and efficient manner, conforming with established bank policies and procedures
• Cross sells Bank products and services to customers
• Maintains and balances a teller window
• Serves as back-up for the supervisor in solving problems and enforcing bank policies
• Serves as back-up for Personal Banker
• Completes vault operations including opening/closing vault balancing
• Completes/accepts/processes check reorders
• Opens and closes checking, savings, and other accounts
• Balances an ATM terminal
• Sells and/or redeems CD’s
• Other duties as needed by Bank |
| Requirements: |
• High School Diploma or GED required
• 1-2 years of related experience in banking required
• Vault experience preferred
• Personal banking experience preferred
• High level of professionalism
• Basic computer skills, using Word, Excel, Internet, e-mail, and other data or software programs and applications
• Professional communication skills
• High level of confidentiality
• Excellent organizational skills
• Accuracy
• Teamwork |
|
| Data Processor (3/4 Time) - Mukwonago - Job 527 |
| Job Number: |
527 - Apply Now |
| Location: |
Mukwonago |
| Classification: |
3/4 Time |
| Hours/Week: |
30-34 hours |
| Schedule/Rotation: |
Sun OFF, M-F 4:30pm-10:30pm, Sat OFF
Some flexibility about end time needed in case of heavy workload. |
| Responsibilities: |
• Independently manage/oversee nightly operations and ensure that all end of day processing tasks are complete and balanced accurately before leaving each night
• Upload data into database
• Process proof of deposit rejects
• Process ACH files
• Enter and balance transactions
• Monitor computer programs for completion.
• File checks
• Run reports for Accounting.
? Other duties as needed by Bank |
| Requirements: |
• High School Diploma or GED (Or co-op junior/senior in high school with work permit) required
• Bookkeeping/Accounting experience preferred
• Strong math ability
• Strong computer skills
• Proficient, accurate, and conscientious
• Ability to work independently |
|
| Loan Processor (Full Time) - Waukesha - Job 529 |
| Job Number: |
529 - Apply Now |
| Location: |
Waukesha |
| Classification: |
Full Time |
| Hours/Week: |
35-40 hours/week |
| Schedule/Rotation: |
Week 1 through 4: M-F 8:15am-5pm
Week 5: Mon-Thurs 8:15 am-5pm, Fri 8:15am-6pm and Sat 8:15am-12:00 (Will be able to pick a full day off Mon-Thurs) |
| Responsibilities: |
• Responsible for the recognition and preparation of basic loan files before closing including the lending instrument, any and all collateral documents, and all supporting documents as well as all tickets necessary for closing, disbursement letters, and letters to title companies, etc
• Prepare files and send documents to title companies after closing
• Organize files
• Break down paid files
• Other duties as assigned |
| Requirements: |
• High school diploma or equivalent
• Minimum of 6 months related experience and/or training; or equivalent combination of education and experience
• Basic knowledge of Microsoft Word and Excel as well as the Internet and e-mail
• Basic knowledge of lending documents
• Strong analytical skills
• Commitment to Service Excellence culture
• High level of professionalism
• Ability to prioritize workflow
• Strong attention to detail
• Ability to maintain confidentiality
• High level of accuracy (80-90% required) |
|
| Loan Compliance Assistant (Part Time) - Waukesha - Job 530 |
| Job Number: |
530 - Apply Now |
| Location: |
Waukesha |
| Classification: |
Part Time |
| Hours/Week: |
29 hours/week |
| Schedule/Rotation: |
Flexible within regular business hours |
| Responsibilities: |
• Assist in monitoring loan portfolio for exceptions to federal and state regulations as well as exceptions to internal lending policies
• Assist with reporting and monitoring of CRA, HMDA, Flood, and other compliance related functions
• Perform post funding audits on secondary market and consumer loans
• Research new laws and assist in modifying policies to comply as needed
• Assist with training of staff on regulations and policies
• Other duties as assigned |
| Requirements: |
• High School Diploma or equivalent required
• 1 year or more related experience with residential real estate and consumer loan documentation and/or loan compliance experience strongly preferred
• Familiarity with secondary market (Freddie Mac) guidelines strongly preferred
• High level of proficiency with Microsoft Word and Excel
• Attention to detail
• High level of professionalism
• High level of accuracy and efficiency
• Strong communication skills
• Excellent interpersonal skills |
|
| Loan Servicing Representative (3/4 Time) - Waukesha - Job 531 |
| Job Number: |
531 - Apply Now |
| Location: |
Waukesha |
| Classification: |
3/4 Time |
| Hours/Week: |
30-34 hours/week |
| Schedule/Rotation: |
Week 1 – 4: Monday thru Friday 11-5
Week 5: Monday thru Thursday 11-5 with a day off to be determined, Friday 12-6, Saturday 8-12 |
| Responsibilities: |
• Responsible for the daily audit of new and renewal commercial loan
• Responsible for periodic input of consumer and commercial loans
• Process payments
• Loan Settlement
• File Maintenance
• Answer telephones
• Other duties as assigned by the bank |
| Requirements: |
• High school diploma or general education degree (GED) required
• One to three months related experience and/or training required
• Experience with Jack Henry required
• Accuracy is required
• Basic understanding of bank policies and procedures
• Ability to prioritize workflow and projects
• Ability to multitask
• Great organizational skills
• Strong attention to detail
• Strong analytical skills |
|
| Customer Service Representative 1 (Part Time) - Mukwonago - Job 532 |
| Job Number: |
532 - Apply Now |
| Location: |
Parkview (Mukwonago Pick n Save) |
| Classification: |
Part Time |
| Hours/Week: |
25-29 hours/week |
| Schedule/Rotation: |
Week 1: Sun OFF, Mon 4pm-8pm, Tues 9:45am-8pm, Wed OFF, Thurs 9:45am-8pm, Fri 4pm-8pm, Sat OFF
Week 2: Sun OFF, Mon OFF, Tues 9:45am-8pm, Wed OFF, Thurs 9:45am-8pm, Fri OFF, Sat 8:45am-6pm
Week 3: Sun 8:45am-3pm, Mon 4pm-8pm, Tues 9:45am-8pm, Wed OFF, Thurs 9:45am-8pm, Fri OFF, Sat OFF
Week 4: Sun OFF, Mon OFF, Tues 9:45am-8pm, Wed 4pm-8pm, Thurs 9:45am-8pm, Fri 4pm-8pm, Sat OFF
**SCHEDULE MAY CHANGE BASED ON BUSINESS NEEDS |
| Responsibilities: |
• Providing our customers with outstanding service
• Cross selling bank products to customers
• Processing transactions in an enthusiastic, courteous, and prompt manner in conformance with our policies and procedures
• Viewing basic account history and answering account questions
• May include selling/redeeming savings bonds & travelers checks
• Processing check orders/reorders
• Processing cash advances
• Accepting Tax/Title/Loan payments
• Closing checking/savings accounts
• Processing stop payments
• Balancing cash drawer accurately and efficiently
• Other duties as assigned. |
| Requirements: |
• High School Diploma or GED (Or co-op junior/senior in high school)
• 6 months or more related experience in customer service and cash handling
• Excellent customer service & interpersonal skills
• Professionalism
• High accuracy and efficiency, even during peak volume times
• Strong communication skills
• Ability to count currency/coin and consistently balance cash drawer and transactions
• Computer proficiency and ability to use general office equipment
• Ability to lift 25-30 lb. coin bags |
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