Careers

"People are our business." — "I feel at home here."

-- actual quotes from our employees

Here at Citizens Bank of Mukwonago, we're dedicated to satisfying our employees as well as our customers. Why join our "family"? Here's what our employees have to say – and why they stay:

  • Great Benefits: Vacation, Holidays & Floating Holidays, Personal Days, Sick Time, Health/Dental/Vision/Life/Long-Term Disability Insurance Plans, Medical/Childcare Flexible Spending Accounts, Employee Stock Ownership, and 401(k) Savings Plans.
  • Professional and Friendly Atmosphere
  • A Service Excellence culture
  • Investment in Technology
  • Paid Training, Learning and Growth Opportunities
  • Clothing Allowance for name-brand Bank apparel to wear every day!
  • AAA membership discounts
  • An enjoyable work environment! (Celebrations, casual/dress down days, parades, and community & charitable involvement opportunities…)

Note: We accept applications only for open positions. Work History, References, Education, Employment, Credit and Criminal Background checks are performed before hiring. Work schedules posted are approximate. All work schedules are subject to change at any time due to business needs.

Job Listings

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Customer Service Represenative 4 (Full Time) - Waukesha - Job 525
Customer Service Represenative 4 (Full Time) - Waukesha - Job 525 - Minimize (–)
Job Number: 525 - Apply Now
Location: Waukesha
Classification: Full Time
Hours/Week: 35-40 hours/week
Schedule/Rotation: Week 1: M-F 8:15a –5pm OR 9:15am–6pm, Sat/Sun OFF Week 2: M-Th 8:15-5pm or 9:15-6pm with one full day off (Wednesday), Fri 7:30/8:15am-6pm, Sat 8:15am-Noon, Sun OFF
Responsibilities: • Assists customers in a friendly and efficient manner, conforming with established bank policies and procedures • Cross sells Bank products and services to customers • Maintains and balances a teller window • Serves as back-up for the supervisor in solving problems and enforcing bank policies • Serves as back-up for Personal Banker • Completes vault operations including opening/closing vault balancing • Completes/accepts/processes check reorders • Opens and closes checking, savings, and other accounts • Balances an ATM terminal • Sells and/or redeems CD’s • Other duties as needed by Bank
Requirements: • High School Diploma or GED required • 1-2 years of related experience in banking required • Vault experience preferred • Personal banking experience preferred • High level of professionalism • Basic computer skills, using Word, Excel, Internet, e-mail, and other data or software programs and applications • Professional communication skills • High level of confidentiality • Excellent organizational skills • Accuracy • Teamwork
Data Processor (3/4 Time) - Mukwonago - Job 527
Data Processor (3/4 Time) - Mukwonago - Job 527 - Minimize (–)
Job Number: 527 - Apply Now
Location: Mukwonago
Classification: 3/4 Time
Hours/Week: 30-34 hours
Schedule/Rotation: Sun OFF, M-F 4:30pm-10:30pm, Sat OFF Some flexibility about end time needed in case of heavy workload.
Responsibilities: • Independently manage/oversee nightly operations and ensure that all end of day processing tasks are complete and balanced accurately before leaving each night • Upload data into database • Process proof of deposit rejects • Process ACH files • Enter and balance transactions • Monitor computer programs for completion. • File checks • Run reports for Accounting. ? Other duties as needed by Bank
Requirements: • High School Diploma or GED (Or co-op junior/senior in high school with work permit) required • Bookkeeping/Accounting experience preferred • Strong math ability • Strong computer skills • Proficient, accurate, and conscientious • Ability to work independently
Loan Processor (Full Time) - Waukesha - Job 529
Loan Processor (Full Time) - Waukesha - Job 529 - Minimize (–)
Job Number: 529 - Apply Now
Location: Waukesha
Classification: Full Time
Hours/Week: 35-40 hours/week
Schedule/Rotation: Week 1 through 4: M-F 8:15am-5pm Week 5: Mon-Thurs 8:15 am-5pm, Fri 8:15am-6pm and Sat 8:15am-12:00 (Will be able to pick a full day off Mon-Thurs)
Responsibilities: • Responsible for the recognition and preparation of basic loan files before closing including the lending instrument, any and all collateral documents, and all supporting documents as well as all tickets necessary for closing, disbursement letters, and letters to title companies, etc • Prepare files and send documents to title companies after closing • Organize files • Break down paid files • Other duties as assigned
Requirements: • High school diploma or equivalent • Minimum of 6 months related experience and/or training; or equivalent combination of education and experience • Basic knowledge of Microsoft Word and Excel as well as the Internet and e-mail • Basic knowledge of lending documents • Strong analytical skills • Commitment to Service Excellence culture • High level of professionalism • Ability to prioritize workflow • Strong attention to detail • Ability to maintain confidentiality • High level of accuracy (80-90% required)
Loan Compliance Assistant (Part Time) - Waukesha - Job 530
Loan Compliance Assistant (Part Time) - Waukesha - Job 530 - Minimize (–)
Job Number: 530 - Apply Now
Location: Waukesha
Classification: Part Time
Hours/Week: 29 hours/week
Schedule/Rotation: Flexible within regular business hours
Responsibilities: • Assist in monitoring loan portfolio for exceptions to federal and state regulations as well as exceptions to internal lending policies • Assist with reporting and monitoring of CRA, HMDA, Flood, and other compliance related functions • Perform post funding audits on secondary market and consumer loans • Research new laws and assist in modifying policies to comply as needed • Assist with training of staff on regulations and policies • Other duties as assigned
Requirements: • High School Diploma or equivalent required • 1 year or more related experience with residential real estate and consumer loan documentation and/or loan compliance experience strongly preferred • Familiarity with secondary market (Freddie Mac) guidelines strongly preferred • High level of proficiency with Microsoft Word and Excel • Attention to detail • High level of professionalism • High level of accuracy and efficiency • Strong communication skills • Excellent interpersonal skills
Loan Servicing Representative (3/4 Time) - Waukesha - Job 531
Loan Servicing Representative (3/4 Time) - Waukesha - Job 531 - Minimize (–)
Job Number: 531 - Apply Now
Location: Waukesha
Classification: 3/4 Time
Hours/Week: 30-34 hours/week
Schedule/Rotation: Week 1 – 4: Monday thru Friday 11-5 Week 5: Monday thru Thursday 11-5 with a day off to be determined, Friday 12-6, Saturday 8-12
Responsibilities: • Responsible for the daily audit of new and renewal commercial loan • Responsible for periodic input of consumer and commercial loans • Process payments • Loan Settlement • File Maintenance • Answer telephones • Other duties as assigned by the bank
Requirements: • High school diploma or general education degree (GED) required • One to three months related experience and/or training required • Experience with Jack Henry required • Accuracy is required • Basic understanding of bank policies and procedures • Ability to prioritize workflow and projects • Ability to multitask • Great organizational skills • Strong attention to detail • Strong analytical skills
Customer Service Representative 1 (Part Time) - Mukwonago - Job 532
Customer Service Representative 1 (Part Time) - Mukwonago - Job 532 - Minimize (–)
Job Number: 532 - Apply Now
Location: Parkview (Mukwonago Pick n Save)
Classification: Part Time
Hours/Week: 25-29 hours/week
Schedule/Rotation: Week 1: Sun OFF, Mon 4pm-8pm, Tues 9:45am-8pm, Wed OFF, Thurs 9:45am-8pm, Fri 4pm-8pm, Sat OFF Week 2: Sun OFF, Mon OFF, Tues 9:45am-8pm, Wed OFF, Thurs 9:45am-8pm, Fri OFF, Sat 8:45am-6pm Week 3: Sun 8:45am-3pm, Mon 4pm-8pm, Tues 9:45am-8pm, Wed OFF, Thurs 9:45am-8pm, Fri OFF, Sat OFF Week 4: Sun OFF, Mon OFF, Tues 9:45am-8pm, Wed 4pm-8pm, Thurs 9:45am-8pm, Fri 4pm-8pm, Sat OFF **SCHEDULE MAY CHANGE BASED ON BUSINESS NEEDS
Responsibilities: • Providing our customers with outstanding service • Cross selling bank products to customers • Processing transactions in an enthusiastic, courteous, and prompt manner in conformance with our policies and procedures • Viewing basic account history and answering account questions • May include selling/redeeming savings bonds & travelers checks • Processing check orders/reorders • Processing cash advances • Accepting Tax/Title/Loan payments • Closing checking/savings accounts • Processing stop payments • Balancing cash drawer accurately and efficiently • Other duties as assigned.
Requirements: • High School Diploma or GED (Or co-op junior/senior in high school) • 6 months or more related experience in customer service and cash handling • Excellent customer service & interpersonal skills • Professionalism • High accuracy and efficiency, even during peak volume times • Strong communication skills • Ability to count currency/coin and consistently balance cash drawer and transactions • Computer proficiency and ability to use general office equipment • Ability to lift 25-30 lb. coin bags

How to Apply

  1. Please note the location and work schedule to be sure they fit your preferences & availability. Note the Job Numbers in which you are interested.
  2. Apply 1 of the 3 following ways.
    1. Click on the Apply Now link under each job to E-mail a cover letter and resume to cbmjobs@citizenbank.com.
    2. Mail a cover letter and resume to:
      Human Resources – Job # _______ (indicate job #(s))
      Citizens Bank of Mukwonago
      306 N. Rochester St.
      Mukwonago, WI 53149-1343
    3. Apply in person for open positions listed at the Human Resources Department at the address above.

We are an Equal Employment Opportunity/Affirmative Action employer.