"People are our business." — "I feel at home here."
-- actual quotes from our employees
Here at Citizens Bank of Mukwonago, we're dedicated to satisfying our employees as well as our customers. Why join our "family"? Here's what our employees have to say – and why they stay:
- Great Benefits: Vacation, Holidays & Floating Holidays, Personal Days, Sick Time, Health/Dental/Vision/Life/Long-Term Disability Insurance Plans, Medical/Childcare Flexible Spending Accounts, Employee Stock Ownership, and 401(k) Savings Plans.
- Professional and Friendly Atmosphere
- A Service Excellence culture
- Investment in Technology
- Paid Training, Learning and Growth Opportunities
- Clothing Allowance for name-brand Bank apparel to wear every day!
- AAA membership discounts
- An enjoyable work environment! (Celebrations, casual/dress down days, parades, and community & charitable involvement opportunities…)
Note: We accept applications only for open positions. Work History, References, Education, Employment, Credit and Criminal Background checks are performed before hiring. Work schedules posted are approximate. All work schedules are subject to change at any time due to business needs.
Job Listings
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| Customer Service Rep 1 (Part Time) - East Brook - Job 242 |
| Job Number: |
242
- Apply Now |
| Location: |
East Brook (East Troy) |
| Classification: |
Part Time |
| Hours/Week: |
20-29 hours/week |
| Schedule/Rotation: |
Week 1: Tues 9:15-6pm, Wed 8:15-5pm, Sat 8:15am-Noon
Week 2: Tues: 8:15-5pm, Wed 9:15am-6pm, Thurs 8:15-5pm |
| Responsibilities: |
• Providing our customers with outstanding service
• Processing transactions in an enthusiastic, courteous and prompt manner in conformance with our policies and procedures
• Viewing basic account history and answering account questions
• May include selling/redeeming savings bonds & travelers checks
• Processing check orders/reorders
• Processing cash advances
• Accepting Tax/Title/Loan payments
• Closing checking/savings accounts
• Processing stop payments
• Balancing cash drawer accurately and efficiently
• Cross selling bank products to customers
• Other duties as assigned. |
| Requirements: |
• High School Diploma or GED (Or co-op junior/senior in high school with work permit)
• 6 months or more related experience in customer service and cash handling
• Excellent customer service & interpersonal skills
• Professionalism
• High accuracy and efficiency, even during peak volume times
• Strong communication skills |
|
| Customer Service Rep 1 (3/4 Time) - Floater - Job 249 |
| Job Number: |
249
- Apply Now |
| Location: |
Floater |
| Classification: |
3/4 Time |
| Hours/Week: |
30-34 hours/week |
| Schedule/Rotation: |
Schedule flexibility required, 4-6 days per week based on needs at our branches. Possible hours include 8:15am-5/6pm, 9:45am-8pm, 12pm-6pm, or 3pm-6pm on weekdays, 8:15am-Noon or 8:45am-6:00pm on Saturdays, and/or 8:45am-3pm on Sundays. Schedule is written at least 3 weeks in advance. |
| Responsibilities: |
• Providing our customers with outstanding service
• Processing transactions in an enthusiastic, courteous and prompt manner in conformance with our policies and procedures
• Viewing basic account history and answering account questions
• May include selling/redeeming savings bonds & travelers checks
• Processing check orders/reorders
• Processing cash advances
• Accepting Tax/Title/Loan payments
• Closing checking/savings accounts
• Processing stop payments
• Balancing cash drawer accurately and efficiently
• Cross selling bank products to customers
• Other duties as assigned. |
| Requirements: |
• High School Diploma or GED (Or co-op junior/senior in high school with work permit)
• 6 months or more related experience in customer service and cash handling
• Excellent customer service & interpersonal skills
• Professionalism
• High accuracy and efficiency, even during peak volume times
• Strong communication skills
• Ability to count currency/coin and consistently balance cash drawer and transactions
• Computer proficiency and ability to use general office equipment
• Ability to lift 25-30 lb. coin bags |
|
| Commercial Loan Processor (Full Time) - Waukesha - Job 306 |
| Job Number: |
306
- Apply Now |
| Location: |
Waukesha |
| Classification: |
Full Time |
| Hours/Week: |
40 hours/week |
| Schedule/Rotation: |
M-F 8:15am-5pm |
| Responsibilities: |
• Responsible for the recognition and preparation of basic commercial loan files before closing including the lending instrument, any and all collateral documents, and all supporting documents as well as all tickets necessary for closing, disbursement letters, and letters to title companies, etc
• Prepare files and send documents to title companies after closing
• Organize commercial files
• Break down paid commercial files
• Other duties as assigned |
| Requirements: |
• High school diploma or equivalent
• Minimum of 6 months related experience and/or training; or equivalent combination of education and experience
• Basic knowledge of Microsoft Word and Excel as well as the Internet and e-mail
• Basic knowledge of lending documents
• Strong analytical skills
• Commitment to Service Excellence culture
• High level of professionalism
• Ability to prioritize workflow
• Strong attention to detail
• Ability to maintain confidentiality
• High level of accuracy (80-90% required) |
|
| Credit Analyst (Full Time) - Waukesha - Job 309 |
| Job Number: |
309
- Apply Now |
| Location: |
Waukesha |
| Classification: |
Full Time |
| Hours/Week: |
40 hours/week |
| Schedule/Rotation: |
Monday-Friday 8:15am-5pm |
| Responsibilities: |
• Responsible for providing detailed analysis and recommendations of borrowers’ credit worthiness, with emphasis on commercial borrowers
• Analyze, present and make approval recommendations on loans that meet policy criteria to the Board of Directors or Loan Committee
• Analyze and rate the risk of each borrower, based on credit/accounts receivables audits, inventory audits, real estate appraisals, liquidity, market position, overall business climate, and financial statements, loan covenants, or other information as requested
• Provide comments and write-ups on financial conditions of customers as well as covenant violations to Loan Officers
• Provide risk assessment and advice to loan officers regarding loan policies/procedures, credit analysis, financial statement evaluation, and credit investigations
• Monitor portions of the existing loan portfolio to include letters of credit, and the participation, municipal, SBA and subdivision loan portfolios to ensure proper origination and servicing |
| Requirements: |
• Bachelor's degree from four-year college or university in Finance/Accounting or 5 or more years related experience and/or training; or equivalent combination of education and experience
• Understanding of the banking system and practices
• Strong software proficiency (Baker Hill a plus), including Word and Excel
• Ability to complete assigned tasks with little supervision
• Excellent written and verbal communication skills |
|
| Customer Service Rep 1 (Part Time) - Vernon - Job 314 |
| Job Number: |
314
- Apply Now |
| Location: |
Vernon |
| Classification: |
Part Time |
| Hours/Week: |
18-20 hours |
| Schedule/Rotation: |
M-F 2:45pm-6pm, Sat 7:45am or 8:15am-Noon |
| Responsibilities: |
• Providing our customers with outstanding service
• Processing transactions in an enthusiastic, courteous and prompt manner in conformance with our policies and procedures
• Viewing basic account history and answering account questions
• May include selling/redeeming savings bonds & travelers checks
• Processing check orders/reorders
• Processing cash advances
• Accepting Tax/Title/Loan payments
• Closing checking/savings accounts
• Processing stop payments
• Balancing cash drawer accurately and efficiently
• Cross selling bank products to customers
• Other duties as assigned. |
| Requirements: |
• High School Diploma or GED (Or co-op junior/senior in high school with work permit)
• 6 months or more related experience in customer service and cash handling
• Excellent customer service & interpersonal skills
• Professionalism
• High accuracy and efficiency, even during peak volume times
• Strong communication skills
• Ability to count currency/coin and consistently balance cash drawer and transactions
• Computer proficiency and ability to use general office equipment
• Ability to lift 25-30 lb. coin bags |
|
How to Apply
- Please note the location and work schedule to be sure they fit your preferences & availability. Note the Job Numbers in which you are interested.
- Apply 1 of the 3 following ways.
- Click on the Apply Now link under each job to E-mail a cover letter and resume to cbmjobs@citizenbank.com.
- Mail a cover letter and resume to:
Human Resources – Job # _______ (indicate job #(s))
Citizens Bank of Mukwonago
306 N. Rochester St.
Mukwonago, WI 53149-1343
- Apply in person for open positions listed at the Human Resources Department at the address above.
We are an Equal Employment Opportunity/Affirmative Action employer.
